Conflict Situations Questionnaire Test

Example Questions From the Test

• 1Peter and Dmitry are best friends and work together at an international company. Dmitry is hardworking and talented. Peter is capable but lazy. Their manager announces that the employee who presents the best project will become head of a new department. Dmitry works purposefully and selflessly on his project. When the project is nearly finished, he shows it to Peter, who says he is not taking part in the competition. Peter praises the project but points out minor details that need improvement. When Dmitry briefly leaves the room to get tea, Peter copies the project. Unfortunately, Dmitry has to leave for a conference for several days. After Dmitry leaves, Peter makes small changes to the project and submits it to the manager. The manager rates the project highly, and Peter becomes head of the new department. After returning, Dmitry meets a colleague who tells him about Peter's appointment and the details of the project. Dmitry recognizes it as his own project. Soon after, he meets a beaming Peter, who asks Dmitry to congratulate him and become his deputy. Please rate, on a 7-point scale (1 = not at all, 7 = definitely), to what extent Dmitry should respond to Peter by saying:
  • I understand how important it is to you to become head of the department.
  • I am hurt that you, my best friend, used my project without my permission.
  • This is my project, and I must tell the manager, but I will say it was a mistake. You can be my deputy if you like the project.
  • You are a traitor. I never want to see you again!
  • It was a brilliant idea to use my project! You are the best candidate for the position of head of the department.
• 2Please rate, on a 7-point scale (1 = not at all, 7 = definitely should), to what extent Alexander should say to Ivan:
  • I understand—you love Valeria!
  • I feel hurt that my best friend is trying to take my girlfriend away from me.
  • Let’s talk to Valeria together!
  • I thought you were my friend. You’re a traitor—and a coward! You didn’t tell me anything!
  • Do you really think Valeria would be with you? That’s just ridiculous!
• 3To what extent should Sergey say the following to Andrey, his supervisor?
  • I understand how important it is for you to achieve the goal.
  • I am concerned that carrying out this task could be dangerous for employees and harmful to our company’s well-being.
  • Let’s think about how we can achieve the goal in a different way.
  • You are a criminal. I will report your behavior to the authorities!
  • Do you really think this can be done? And where did you even get your education?