Сonflict management styles quiz

This 35-item instrument based on the Thomas-Kilmann model measures your relative preference across five conflict-handling strategies — collaboration, competition, compromise, avoidance, and accommodation — and takes about 6 minutes. Take this conflict management styles quiz to identify your default response to disagreement and get actionable insights for coaching, team development, or hiring decisions.
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08:30
October 2, 2025
October 2, 2025
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How the Scales are Structured

example score
30/100
Conflict Behavior Strategies (CBS)
Measures the extent to which a person consistently relies on a particular conflict-handling strategy across common approaches (collaboration, compromise, competition, avoidance, accommodation).
Low preference
Moderate preference
High preference
033Low preference3466Moderate preference67100High preference
A score of 30 falls in the Low preference range, suggesting this strategy is used relatively infrequently compared with other conflict response options.
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DATA-BASED USER COHORTS

Who Usually Takes This Test?

Team leads and managers
41%OF USERS
They use it to understand their default conflict style and adjust how they address disagreements, feedback, and performance issues.
HR and recruiters
34%OF USERS
They take it to quickly gauge how candidates or employees handle tension and fit into team dynamics during hiring or development.
Coaching and training clients
25%OF USERS
They take it for self-awareness and practical guidance on choosing more effective responses in personal or workplace conflicts.
BASED ON AGGREGATED, ANONYMIZED DATA FROM TENS OF THOUSANDS OF FREUDLY USERS.
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See How You Compare

Once you complete the test, your results are compared with real-world data from people in your country.
Below is a preview of how scores are typically distributed across each scale.
Behavior Strategies in Conflict Situations (BSiCS)
Average
51.7
Normal range
3370.4
min.
0
max.
100
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
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CLEAR ANSWERS TO COMMON QUESTIONS

Frequently Asked Questions

What does this conflict management styles quiz measure?
This conflict management styles quiz measures your relative preference across five conflict-handling strategies based on the Thomas-Kilmann model: collaboration, competition, compromise, avoidance, and accommodation. Each strategy receives an independent score, revealing which approaches you rely on most and least when facing disagreement.
How long does it take and how many items are included?
The assessment contains 35 items and typically takes about 6 minutes to complete. Items are short aphorisms reflecting different approaches to conflict — select the option that best matches your typical behavior, not what seems most appropriate in general.
Who should take a conflict management styles quiz?
It is designed for professionals, managers, and team members who want to understand their default conflict behavior and communicate more effectively. HR teams use it during hiring to assess fit, and coaches use it in training programs to help individuals develop a more flexible conflict resolution repertoire.
How are results of a conflict management styles assessment interpreted?
Each of the five strategy scores indicates how often you rely on that approach relative to the others. A high avoidance score combined with low collaboration, for example, suggests a tendency to withdraw rather than engage — useful information for targeted skill development. Results reflect behavioral tendencies, not fixed personality traits.
What is the Thomas-Kilmann conflict mode model?
The Thomas-Kilmann model organizes conflict-handling strategies along two dimensions: assertiveness (how much you pursue your own goals) and cooperativeness (how much you try to satisfy the other party). The five strategies — collaboration, competition, compromise, avoidance, and accommodation — each represent a different combination of these two dimensions and are suited to different types of workplace conflict and team dynamics.
Can this conflict management styles questionnaire be used for team training?
Yes. The instrument is widely used in team development workshops and leadership coaching to give teams a shared, evidence-based framework for discussing how different conflict styles interact. Comparing profiles across a team helps facilitators identify where style clashes are most likely and how to build more effective communication norms.
Is one conflict style better than the others?
No single conflict-handling strategy is universally best. Collaboration produces the most durable outcomes but requires time and trust. Competition works well in emergencies. Compromise is efficient under time pressure. Avoidance is appropriate when an issue is trivial. Accommodation preserves relationships when the outcome matters more to the other party. Effective conflict resolution depends on choosing the right strategy for the situation.
WHAT THE TEST MEASURES
About This Assessment
Behavior Strategies in Conflict Situations Test

The conflict management styles quiz is a 35-item self-report instrument based on the Thomas-Kilmann conflict mode framework that measures how strongly a person relies on each of five conflict-handling strategies — collaboration, competition, compromise, avoidance, and accommodation — when goals and relationships come into tension. Each strategy receives an independent score, revealing a ranked profile of behavioral preferences rather than a single conflict type.

Why Take a Conflict Management Styles Quiz

Most people have a default response to conflict that operates automatically — often without awareness of when it helps and when it makes things worse. Understanding your ranked conflict-handling profile gives you a concrete basis for choosing more deliberate and effective responses in workplace conflict, relationship disagreements, and team dynamics.

A conflict management styles assessment is regularly used in leadership coaching, HR selection processes, and team training programs to surface communication patterns that affect performance and collaboration. Results provide a shared language for discussing conflict behavior and a clear starting point for developing more flexible conflict resolution skills.

What the Assessment Measures

  • Collaboration — the tendency to seek solutions that fully satisfy both parties by working through disagreements openly; high on both assertiveness and cooperativeness in the Thomas-Kilmann model.
  • Competition — a results-focused approach that prioritizes personal goals over the other party's concerns, useful in urgent decisions but costly to long-term relationships if overused.
  • Compromise — a middle-ground strategy in which both parties give up something to reach a workable agreement; effective when time is limited or positions are equally valid.
  • Avoidance — the tendency to withdraw from or postpone conflict rather than address it directly; reduces short-term tension but may allow issues to escalate unresolved.
  • Accommodation — a cooperative but low-assertiveness approach that prioritizes the other party's needs; builds goodwill but may signal lack of confidence or lead to resentment over time.

Who This Assessment Is For

The conflict management styles quiz is appropriate for professionals, managers, and team members who want to understand their default conflict behavior and develop more effective communication style in high-stakes situations. HR teams and recruiters use it to evaluate how candidates approach disagreement and fit into existing team dynamics. Coaches and facilitators use the conflict management styles questionnaire in training programs to help individuals identify overused or underused strategies and build a more flexible conflict resolution repertoire. The instrument is straightforward to complete — items are short aphorisms reflecting different approaches, and respondents simply indicate which statements best match their typical behavior.

Clinical Validity and Use in Practice

The instrument is grounded in the Thomas-Kilmann conflict mode framework, one of the most widely researched models of conflict behavior, which organizes conflict-handling strategies along two dimensions: assertiveness and cooperativeness. The five-strategy structure has demonstrated consistent validity across organizational, clinical, and educational settings and correlates in expected directions with measures of communication style, leadership effectiveness, and workplace conflict frequency. Results should be interpreted as indicators of behavioral tendencies rather than fixed traits — conflict styles are context-sensitive and can shift with training and experience. Scores are most actionable when discussed alongside specific situations where a person's default strategy has been helpful or costly.

Author: Kenneth W. Thomas, Ralph H. Kilmann
Literature: Thomas, K. W., & Kilmann, R. H. Thomas–Kilmann conflict mode instrument. Xicom. 2007.; Lazarus, R. S., & Folkman, S. Stress, appraisal, and coping. Springer. 1984.
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