Interaction Tactics Questionnaire Test

How the Scales are Structured
Who Usually Takes This Test?
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Below is a preview of how scores are typically distributed across each scale.
Interaction Tactics Questionnaire Test - Description and methodology of the test
People who want to understand how they handle disagreement can use the Interaction Tactics Questionnaire Test as a concise reflection on assertiveness, perspective-taking, and the search for workable agreement. Those reflecting on everyday conversations, negotiations, or strained exchanges may find this conflict style assessment useful. The result reports separate levels of confrontation and collaboration, with each tendency interpreted on its own scale, and offers a clear profile of interaction tendencies.
What This Assessment Explores
The questionnaire examines responses when interests collide. Its paired statements cover standing firm, avoiding trouble, arguing directly, changing position when persuaded, calming another person, and seeking the other perspective. Together, they describe preferred interaction patterns rather than judging any answer as right or wrong.
The two result dimensions are presented as follows:
- Confrontation (0-10) describes a tendency to insist on one’s position even when others’ interests may be reduced; the bands are Cooperative 0-3, Balanced 4-6, and Confrontational 7-10.
- Collaboration (0-10) describes a tendency to seek joint solutions while considering everyone’s interests; the bands are Limited collaboration 0-3, Balanced collaboration 4-7, and Strong collaboration 8-10.
Respondents can use this conflict management questionnaire to notice preferences across disagreement, persuasion, and compromise. Its result is a profile of interaction tendencies, not a fixed description of personality.
Methodology and Scientific Basis
Each item uses a forced-choice format: two brief statements describe different responses to disagreement, and the respondent selects the alternative closer to their usual approach. The pairs contrast firmness and direct argument with common ground, perspective-taking, relationship preservation, and willingness to reconsider. This captures a relative preference between two tendencies; neither option is universally correct.
The questionnaire is conceptually consistent with the Thomas-Kilmann Conflict Mode Instrument, which frames conflict behavior through concern for self and concern for others. Kilmann and Thomas describe forced-choice mode measurement, while Ruble and Thomas present a two-dimensional account of conflict behavior. Thomas and Kilmann also compare conflict instruments. The online questionnaire is its own format and remains conceptually consistent with these models.
The result is reported on the two displayed scales and assigned to the listed bands for each scale. The result from this interaction tactics test is best treated as a snapshot of interaction tendencies: self-report may reflect current circumstances, mood, memory, and social desirability, so it is not diagnostic.
- Thomas, Kenneth W., and Ralph H. Kilmann. Thomas-Kilmann Conflict Mode Instrument. Tuxedo Park, NY: Xicom, Inc., 1974.
- Kilmann, Ralph H., and Kenneth W. Thomas. "Developing a Forced-Choice Measure of Conflict-Handling Behavior: The \"Mode\" Instrument." Educational and Psychological Measurement, 37(2), 309-325, 1977. 10.1177/001316447703700204.
- Ruble, Thomas L., and Kenneth W. Thomas. "Support for a Two-Dimensional Model of Conflict Behavior." Organizational Behavior and Human Performance, 16(1), 143-155, 1976. 10.1016/0030-5073(76)90010-6.
- Thomas, Kenneth W., and Ralph H. Kilmann. "Comparison of Four Instruments Measuring Conflict Behavior." Psychological Reports, 42(3 Suppl.), 1139-1145, 1978. 10.2466/pr0.1978.42.3c.1139.
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