Yes or No Quiz

Example Questions From the Test

• 2A survey asks, “Was checkout fast and easy?” A shopper found it fast but confusing. What is the main problem with the question?
  • It combines two qualities that may deserve different answers.
  • It uses a past-tense verb.
  • It should assume that checkout was easy.
  • It needs more positive wording.
• 6A spreadsheet codes Yes as 1 and No as 0. One respondent leaves the item blank. How should the blank generally be treated?
  • As missing or unanswered data, distinct from No.
  • As No, because nothing was selected.
  • As Yes, because the respondent saw the question.
  • As half Yes and half No.
• 10Before asking someone to answer yes or no to an important agreement, which condition makes a “yes” most meaningful?
  • The person understands the choice and can decide voluntarily.
  • The preferred answer is emphasized repeatedly.
  • Silence is automatically recorded as agreement.
  • The person is given only a few seconds to decide.