Kindness Quiz

Example Questions From the Test

• 1A friend says they had a difficult day but does not yet ask for advice. Which response best demonstrates kind, active listening?
  • Share a similar experience immediately so they know their reaction is normal.
  • Suggest a solution quickly so they do not have to remain focused on the problem.
  • Reflect what you heard and ask whether they want listening, advice, or practical help.
  • Reassure them that the situation will probably feel unimportant after some rest.
• 2Several people witness someone fall and appear injured in a crowded place. Which action is most likely to reduce ambiguity and diffusion of responsibility?
  • Check on the person and direct a specific bystander to contact emergency services if needed.
  • Call out generally that somebody nearby should contact emergency services.
  • Wait briefly to see whether someone with more experience takes charge.
  • Ask the surrounding group to decide together who is best placed to help.
• 3A neighbor asks for help on a day when you genuinely lack the time and energy. What is the kindest sustainable response?
  • Delay replying until you can determine whether every scheduling conflict can be moved.
  • Agree first, then try to reduce your other commitments enough to fit it in.
  • Decline clearly, acknowledge their need, and offer a realistic alternative only if you can follow through.
  • Describe all your current pressures in detail so the neighbor fully understands the refusal.