Job Satisfaction Survey (JSS) Test

Understand job satisfaction and what drives it in about 7 minutes. With 36 items across nine areas, it pinpoints strengths and gaps to guide coaching, engagement, and workplace improvements.
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Questions367 minutes
Hi! My name is Freudly, i am an AI therapist, I will give you an interpretation of the test after you complete it.
08:30
October 2, 2025
October 2, 2025
Material has been updated
22,612 views
2,267 completions
1,974 likes
Verified by Daniel Hall
Psychologist with 25 years of experience
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How the Scales are Structured

example score
10/24
Communication (C)
Measures satisfaction with the availability, clarity, and effectiveness of work-related and general communication in the organization.
Low satisfaction
Moderate satisfaction
High satisfaction
411Low satisfaction1216Moderate satisfaction1724High satisfaction
A score of 10 falls in the Low satisfaction range, suggesting communication and information flow may feel insufficient or unclear.
example score
15/24
Nature of Work (NoW)
Assesses satisfaction with the content and nature of the tasks a person performs at work.
Low satisfaction
Moderate satisfaction
High satisfaction
411Low satisfaction1216Moderate satisfaction1724High satisfaction
A score of 15 falls in the Moderate satisfaction range, suggesting the work tasks are generally acceptable but not consistently engaging or fulfilling.
example score
12/24
Coworkers (C)
Measures satisfaction with coworker relationships and the overall team atmosphere.
Low
Moderate
High
411Low1216Moderate1724High
A score of 12 falls in the Moderate range, suggesting generally acceptable coworker relations with some noticeable room for improvement.
example score
14/24
Operating Conditions (OC)
Assesses how positively a person perceives working conditions, including rules, routines, and bureaucratic barriers.
Dissatisfied
Mixed
Satisfied
411Dissatisfied1216Mixed1724Satisfied
A score of 14 falls in the Mixed range, suggesting an overall neutral-to-somewhat dissatisfied view of work terms, with some conditions feeling acceptable and others feeling restrictive or overly procedural.
example score
14/24
Rewards (R)
Measures satisfaction with how work achievements are rewarded, including financial bonuses and non-monetary recognition.
Low satisfaction
Moderate satisfaction
High satisfaction
411Low satisfaction1216Moderate satisfaction1724High satisfaction
A score of 14 indicates moderate satisfaction with the bonuses and recognition system, suggesting some aspects feel adequate while others may not fully meet expectations.
example score
11/24
Benefits and Bonuses (BaB)
Measures satisfaction with additional job benefits such as insurance coverage, reimbursements, and bonus programs.
Low
Moderate
High
411Low1216Moderate1724High
A score of 11 falls in the Low range, suggesting dissatisfaction with the current benefits and bonuses provided.
example score
18/24
Promotion (P)
Measures satisfaction with opportunities for career growth and promotion within the job.
Low
Moderate
High
411Low1216Moderate1724High
A score of 18 falls in the High range, suggesting generally strong satisfaction with advancement prospects and career development opportunities.
example score
16/24
Pay (P)
Measures satisfaction with one’s fixed salary and perceived fairness of pay level.
Low satisfaction
Moderate satisfaction
High satisfaction
411Low satisfaction1216Moderate satisfaction1724High satisfaction
A score of 16 indicates moderate satisfaction with salary, suggesting pay is generally acceptable but may still feel improvable.
example score
159/216
Overall Job Satisfaction (OJS)
This scale measures an employee’s overall, global satisfaction with their job across key work-life factors.
Low satisfaction
Moderate satisfaction
High satisfaction
36107Low satisfaction108144Moderate satisfaction145216High satisfaction
A score of 159 falls in the High satisfaction range, suggesting a generally positive overall evaluation of the job.
example score
17/24
Supervision (S)
Measures satisfaction with the immediate supervisor, including perceived leadership style and support.
Low
Moderate
High
411Low1216Moderate1724High
A score of 17 falls in the High range, indicating a generally positive view of the supervisor’s leadership and support.
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DATA-BASED USER COHORTS

Who Usually Takes This Test?

HR and People Ops
41%OF USERS
They use it to gauge team morale, spot patterns across departments, and decide what to improve first.
Team Managers and Leads
34%OF USERS
They take it to understand what’s driving or hurting satisfaction on their team and address issues early.
Employees Checking Fit
25%OF USERS
They use it to reflect on their own job experience and pinpoint what changes would make work feel better.
BASED ON AGGREGATED, ANONYMIZED DATA FROM TENS OF THOUSANDS OF FREUDLY USERS.
RESULTS YOU CAN ACTUALLY USE

What You’ll See After You Finish the Test

Scale Results
— Explained Clearly
Your scores across each test scale, translated into plain, usable insights. Not just numbers, but what they actually mean for your daily life, emotional state, and overall well-being.
AI-Powered
Interpretation
A structured, clinically grounded explanation. Our AI analyzes patterns and relationships between scales to provide a coherent interpretation — without alarmist language.
Statistical
Comparison
See how you compare to others. Your scores are placed in a statistical context, showing percentiles and trends based on anonymized platform data to help you understand what`s typical.
Practical
Recommendations
Actionable guidance tailored to your profile. Receive clear, realistic suggestions you can apply immediately — focused on coping, self-regulation, and realistic next steps.
AI-Detected
Insights
Key patterns you might not notice on your own. Surfacing subtle connections in your responses that help you better understand what may be driving your current results.
Discuss with
an AI Psychologist
Clarify, reflect, and explore right away. Talk through your outcomes, ask questions, and explore meanings in a calm, non-diagnostic dialogue environment.
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Used in 52+ countries
Benchmarking

See How You Compare

Once you finish the test, your results will be compared with real-world data from people in your country.
Below is a preview of the benchmarks we use to place your score in context.
Communication (C)
Average
14.3
Normal range
11.317.4
min.
4
max.
24
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
The Essence of the Work (TEotW)
Average
14.4
Normal range
11.517.4
min.
4
max.
24
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Colleagues (C)
Average
12.7
Normal range
9.915.5
min.
4
max.
24
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Terms of Work (ToW)
Average
14.7
Normal range
11.118.2
min.
4
max.
24
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Bonuses (B)
Average
16.9
Normal range
13.919.9
min.
4
max.
24
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Benefits/Bonuses (B)
Average
18.6
Normal range
15.421.8
min.
4
max.
24
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Promotion (P)
Average
16.2
Normal range
13.519
min.
4
max.
24
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Salary (S)
Average
16.8
Normal range
13.819.9
min.
4
max.
24
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Overall Job Satisfaction (OJS)
Average
141.7
Normal range
111.4172.1
min.
36
max.
216
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Guide (G)
Average
14.1
Normal range
11.716.6
min.
4
max.
24
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
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CLEAR ANSWERS TO COMMON QUESTIONS

Frequently Asked Questions

What does this survey measure?
It measures job satisfaction across multiple areas of work life. It provides both an overall score and scores for specific domains.
What topics are included?
Items cover pay, promotion, supervision, benefits, contingent rewards, operating procedures, coworkers, nature of work, and communication. The results indicate which areas contribute most to satisfaction or dissatisfaction.
How long does it take and how many items are there?
Completion typically takes about 7 minutes. The survey includes 36 items.
How should responses be completed?
Answer each item based on usual experience in the current job. Select one response option per item and avoid leaving items blank.
How are results used?
Scores can support team climate monitoring, onboarding checks, and targeted workplace improvements. Domain scores help prioritize actions in specific areas.
WHAT THE TEST MEASURES
About This Assessment
Job Satisfaction Survey, JSS Test

Job Satisfaction Survey (JSS) Test - Symptoms and Signs

This measure is used to assess an individual’s perceived satisfaction with their job and the factors that may shape workplace attitudes. The Job Satisfaction Survey (JSS) provides a structured, self-report snapshot across multiple domains of work experience.

The instrument contains 36 items and typically requires about 7 minutes to complete. It is intended to support interpretation of overall job satisfaction as well as patterns across specific areas (e.g., compensation, recognition, coworker relations, and working conditions) that may inform organizational or clinical consultation. The Job Satisfaction Survey (JSS) is attributed to psytests.org (2023).

Author: psytests.org (2023)
Literature: Spector, P. E. Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology. 1985.
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