This measure assesses occupational burnout symptoms and related attitudes in helping and service contexts. The Maslach Burnout Inventory (MBI), developed by Christina Maslach and Susan E. Jackson, consists of 22 items and typically takes about 20 minutes to complete.
It yields scores on three domains commonly interpreted as emotional exhaustion, depersonalization (cynicism or detachment), and reduced personal accomplishment. Responses are provided on a 0–6 frequency scale, and domain scores can be summarized to support an overall appraisal of burnout severity when using the Maslach Burnout Inventory (MBI).