Conflict Management Styles Test

See your go-to conflict response style in about 6 minutes. With 35 quick items, get clear insights you can use for coaching, team training, or hiring.

Start Online Test

Questions: 356 minutes

Hi! My name is Freudly, i am an AI therapist, I will give you an interpretation of the test after you complete it.

08:30

October 2, 2025

October 2, 2025
Material has been updated

October 2, 2025
Material has been published

25,754 views

1,399 completions

1,238 likes

Verified by Daniel Hall

Psychologist with 25 years of experience

Scale Explorer

How the Scales are Structured

example score

30/100

Conflict Behavior Strategies (CBS)

Measures the extent to which a person consistently relies on a particular conflict-handling strategy across common approaches (collaboration, compromise, competition, avoidance, accommodation).

Low preference

Moderate preference

High preference

0 – 33: Low preference | 34 – 66: Moderate preference | 67 – 100: High preference

A score of 30 falls in the Low preference range, suggesting this strategy is used relatively infrequently compared with other conflict response options.

Start Online Test

just completed the test

DATA-BASED USER COHORTS

Who Usually Takes This Test?

Team leads and managers

41%OF USERS

They use it to understand their default conflict style and adjust how they address disagreements, feedback, and performance issues.

HR and recruiters

34%OF USERS

They take it to quickly gauge how candidates or employees handle tension and fit into team dynamics during hiring or development.

Coaching and training clients

25%OF USERS

They take it for self-awareness and practical guidance on choosing more effective responses in personal or workplace conflicts.

BASED ON AGGREGATED, ANONYMIZED DATA FROM TENS OF THOUSANDS OF FREUDLY USERS.

RESULTS YOU CAN ACTUALLY USE

Scale Results
— Explained Clearly

Your scores across each test scale are translated into plain, usable insights. You won’t just get numbers — you’ll learn how your results impact your daily life, emotional state, and overall well-being.

AI-Powered
Interpretation

You’ll receive a structured, clinically-grounded explanation. Our AI analyzes patterns and relationships between scales to provide a coherent interpretation, without exaggerated language.

Statistical
Comparison

See how your results compare to others. Anonymized platform data is used to create a percentile scale, which identifies whether your results are typical.

Practical
Recommendations

You’ll receive clear, actionable guidance tailored to your profile. These easy-to-implement suggestions focus on coping, self-regulation, and realistic next steps.

AI-Powered
Insights

Get insights on behavioral and thought patterns you might not notice on your own. By uncovering subtle connections between your responses, you’ll better understand what may be driving your current results.

Discuss with
an AI Therapist

Clarify, reflect, and explore your results right away. Talk through your experience, ask questions, and explore meanings in a calm, non-diagnostic dialogue.

Start Online Test

Used in 52+ countries

Benchmarking

See How You Compare

Once you complete the test, your results are compared with real-world data from people in your country.
Below is a preview of how scores are typically distributed across each scale.

Behavior Strategies in Conflict Situations (BSiCS)

Average

51.7

Normal range

33 — 70.4

min.

max.

100

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Start Online Test

Featured On

CLEAR ANSWERS TO COMMON QUESTIONS

Frequently Asked Questions

What does this assessment measure?

It identifies the conflict-handling strategy most often used across five common patterns. Results describe behavioral preferences in tense interactions.

What type of items are included?

Items are short proverbs and aphorisms that reflect different approaches to disagreement. Responses indicate which statements best match typical behavior.

How long does it take and how many items are there?

Completion time is about 6 minutes. The assessment contains 35 items.

How should responses be selected?

Select the option that best fits likely behavior in conflict, not what seems most appropriate in general. Answer all items using a consistent approach.

How are results interpreted and used?

Scores summarize the relative use of five strategies, including competition and collaboration. Results can support coaching, training, team development, and selection decisions.

WHAT THE TEST MEASURES

About This Assessment

Behavior Strategies in Conflict Situations Test

Conflict Management Styles Test - Symptoms and Signs

metaphors behavior in conflict communication style

This measure assesses an individual’s preferred approaches to managing interpersonal conflict. Conflict Behavior Strategies is designed to provide a brief profile of how a person tends to respond when goals and relationships are in tension.

The instrument includes 35 items and typically takes about 6 minutes to complete. Item content is intended to elicit endorsement of different conflict-handling patterns that map onto five commonly described strategies.

Conflict Behavior Strategies is based on the conflict-mode framework described by Kenneth W. Thomas and Ralph H. Kilmann and may be used to support discussion of communication patterns, team dynamics, and areas for skill development. Results should be interpreted as indicators of response tendencies rather than fixed traits, and are best considered alongside relevant clinical or organizational context.

Author: Kenneth W. Thomas, Ralph H. Kilmann

Literature: Thomas, K. W., & Kilmann, R. H. Thomas–Kilmann conflict mode instrument. Xicom. 2007.; Lazarus, R. S., & Folkman, S. Stress, appraisal, and coping. Springer. 1984.

Test Question Form