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This measure evaluates knowledge of effective verbal and written communication principles and common misconceptions. The Communication Methods Knowledge Assessment is intended to help identify strengths and gaps in understanding how communication choices can influence message clarity and outcomes.
The instrument includes 80 items and typically takes about 15 minutes to complete. Items address general concepts related to expressing ideas, feelings, and facts in spoken interactions and organizing written messages for clarity. Results from the Communication Methods Knowledge Assessment may be used to inform training needs and guide targeted skill development in workplace communication contexts.