Communication Methods Knowledge Assessment Test

Understand how spoken and written choices shape outcomes in just 15 minutes. Spot misconceptions, strengthen clarity and persuasion, and target practice for everyday leadership, speeches, and emails.
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Questions8015 minutes
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08:30
October 2, 2025
October 2, 2025
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Scale Explorer
How the Scales are Structured
example score
8/20
Written Communication (WC)
Measures knowledge and practical skill in structuring clear, persuasive written messages while avoiding common writing mistakes.
Basic
Proficient
Advanced
09Basic1015Proficient1620Advanced
A score of 8 falls in the Basic range, suggesting foundational understanding of written communication with frequent opportunities to improve clarity, structure, and error prevention.
example score
11/20
Oral Communication (OC)
Measures knowledge and practical skill in conveying ideas clearly and effectively through spoken communication.
Basic
Developing
Proficient
07Basic813Developing1420Proficient
A score of 11 falls in the Developing range, indicating a moderate understanding of oral communication principles with some gaps that may affect clarity and impact in spoken interactions.
example score
15/40
Common Communication Errors (CCE)
Measures how often a person makes common communication mistakes across spoken and written interactions.
Few mistakes
Some mistakes
Frequent mistakes
013Few mistakes1426Some mistakes2740Frequent mistakes
A score of 15 falls in the 'Some mistakes' range, suggesting occasional misconceptions or slips that may reduce clarity and effectiveness in communication.
example score
61/80
Knowledge of Communication Methods (KoCM)
Measures overall knowledge of effective communication methods and how different modes and structures influence clarity and outcomes.
Needs development
Strong knowledge
2060Needs development6180Strong knowledge
A score of 61 indicates strong knowledge of communication methods, suggesting you generally understand how to choose and structure messages for clear, effective interaction.
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DATA-BASED USER COHORTS
Who Usually Takes This Test?
New and mid-level managers
41%OF USERS
They take it to check whether their day-to-day spoken and written messages land clearly with teams and stakeholders.
Team leads and supervisors
34%OF USERS
They use it to spot communication blind spots that cause misunderstandings in briefings, feedback, and task handoffs.
Aspiring people leaders
25%OF USERS
They take it to prepare for leadership roles by strengthening how they express facts, feelings, and decisions in different formats.
BASED ON AGGREGATED, ANONYMIZED DATA FROM TENS OF THOUSANDS OF FREUDLY USERS.
RESULTS YOU CAN ACTUALLY USE
What You’ll See After You Finish the Test
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A structured, clinically grounded explanation. Our AI analyzes patterns and relationships between scales to provide a coherent interpretation — without alarmist language.
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Used in 52+ countries
Benchmarking
See How You Compare
Once you finish the test, your results will be compared with real-world data from people in your country.
Below is a preview of the benchmarks we use to place your score in context.
Written Communication (WC)
Average
6.3
Normal range
3.59.1
min.
0
max.
20
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Oral Communication (OC)
Average
12.4
Normal range
915.8
min.
0
max.
20
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Common Mistakes in Communication (CMiC)
Average
22.9
Normal range
16.229.5
min.
0
max.
40
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Knowledge of communication methods (Kocm)
Average
46.6
Normal range
35.757.5
min.
20
max.
80
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
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CLEAR ANSWERS TO COMMON QUESTIONS
Frequently Asked Questions

Any questions left?

What does this test measure?
It measures knowledge of how spoken and written communication differ in clarity, impact, and outcomes. It focuses on common misconceptions and practical principles for effective messaging.
Who is this test intended for?
It is intended for managers and other professionals who communicate in meetings, presentations, and written correspondence. It is also suitable for training and development settings.
What types of questions are included?
Items present statements about oral and written communication for evaluation. Some statements reflect misconceptions, while others reflect effective practices for expressing facts, feelings, and opinions.
How long does the test take, and how many questions are included?
Estimated completion time is about 15 minutes. The test contains 80 questions.
How should responses be selected?
Select the option that best matches established communication principles rather than personal preference. Answer each item independently based on the statement provided.
WHAT THE TEST MEASURES
About This Assessment
Knowledge of Communication Methods Test

Communication Methods Knowledge Assessment Test

This measure evaluates knowledge of effective verbal and written communication principles and common misconceptions. The Communication Methods Knowledge Assessment is intended to help identify strengths and gaps in understanding how communication choices can influence message clarity and outcomes.

The instrument includes 80 items and typically takes about 15 minutes to complete. Items address general concepts related to expressing ideas, feelings, and facts in spoken interactions and organizing written messages for clarity. Results from the Communication Methods Knowledge Assessment may be used to inform training needs and guide targeted skill development in workplace communication contexts.

Author: paul-watzlawick
Literature: Hargie, O. The handbook of communication skills. Routledge. 1997.
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