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Thomas-Kilmann Conflict Mode Instrument (TKI) Test

Understand your conflict style and communication tendencies in about 30 minutes. Get clear insights to improve collaboration, manage tension, and strengthen relationships.
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Questions: 3030 minutes
Hi! My name is Freudly, i am an AI therapist, I will give you an interpretation of the test after you complete it.
08:30
June 11, 2025
June 11, 2025
Material has been updated
21186 views
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Scale Explorer
How the Scales are Structured
example score
5/11
Competing (C)
Measures the extent to which you tend to pursue your own goals assertively in conflict, even when this may disadvantage others' interests.
Low
Moderate
High
0 – 3: Low | 4 – 7: Moderate | 8 – 11: High
A score of 5 indicates a moderate tendency to stand your ground and assert your position in conflict situations, balancing firmness with consideration for others at times.
example score
9/13
Collaborating (C)
Measures how strongly you prefer resolving conflict through cooperative problem-solving that aims to fully address both parties' concerns.
Low
Moderate
High
0 – 4: Low | 5 – 9: Moderate | 10 – 13: High
A score of 9 indicates a moderate preference for collaboration, suggesting you often seek solutions that integrate both sides' interests, especially when dialogue and exploration of options feel feasible.
example score
8/12
Compromising (C)
Measures the tendency to resolve conflict by seeking middle-ground solutions through mutual concessions.
Low
Moderate
High
0 – 4: Low | 5 – 8: Moderate | 9 – 12: High
A score of 8 indicates a moderate preference for finding a workable middle ground by trading off some goals to reach agreement.
example score
3/12
Accommodating (A)
Measures the extent to which you tend to yield your own needs to preserve harmony and prioritize the other party in conflict situations.
Low
Moderate
High
0 – 4: Low | 5 – 8: Moderate | 9 – 12: High
A score of 3 indicates a low tendency to accommodate, suggesting you generally do not sacrifice your own interests to maintain the relationship in conflicts.
example score
5/12
Avoiding (A)
Measures the tendency to avoid conflict by not pursuing one’s own goals and not seeking cooperation with others.
Low avoidance
Moderate avoidance
High avoidance
0 – 4: Low avoidance | 5 – 8: Moderate avoidance | 9 – 12: High avoidance
A score of 5 indicates a moderate tendency to sidestep conflict in some situations rather than engaging directly or seeking collaborative solutions.
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DATA-BASED USER COHORTS
Who Usually Takes This Test?
Team leaders and managers
41%OF USERS
They use it to understand how they handle disagreements and to improve communication and decision-making within their teams.
HR and L&D professionals
34%OF USERS
They apply it to support coaching, team development, and conflict management training in the workplace.
Students and early-career professionals
25%OF USERS
They take it to build self-awareness about their conflict style and practice healthier ways to work with others.
BASED ON AGGREGATED, ANONYMIZED DATA FROM TENS OF THOUSANDS OF FREUDLY USERS.
RESULTS YOU CAN ACTUALLY USE
What You’ll See After You Finish the Test
Scale Results
— Explained Clearly
Your scores across each test scale, translated into plain, usable insights. Not just numbers, but what they actually mean for your daily life, emotional state, and overall well-being.
AI-Powered
Interpretation
A structured, clinically grounded explanation. Our AI analyzes patterns and relationships between scales to provide a coherent interpretation — without alarmist language.
Statistical
Comparison
See how you compare to others. Your scores are placed in a statistical context, showing percentiles and trends based on anonymized platform data to help you understand what`s typical.
Practical
Recommendations
Actionable guidance tailored to your profile. Receive clear, realistic suggestions you can apply immediately — focused on coping, self-regulation, and realistic next steps.
AI-Detected
Insights
Key patterns you might not notice on your own. Surfacing subtle connections in your responses that help you better understand what may be driving your current results.
Discuss with
an AI Psychologist
Clarify, reflect, and explore right away. Talk through your outcomes, ask questions, and explore meanings in a calm, non-diagnostic dialogue environment.
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Used in 52+ countries
Benchmarking
See How You Compare
Once you finish the test, your results will be compared with real-world data from people in your country.
Below is a preview of the benchmarks we use to place your score in context.
Confrontation (C)
Average
7.8
Normal range
6.5 — 9.2
min.
0
max.
11
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Collaboration (C)
Average
8.5
Normal range
6.7 — 10.4
min.
0
max.
13
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Compromise (C)
Average
4.6
Normal range
2.8 — 6.5
min.
0
max.
12
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Adaptation (A)
Average
5
Normal range
2.9 — 7.1
min.
0
max.
12
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
Avoidance (A)
Average
8.3
Normal range
6.3 — 10.3
min.
0
max.
12
majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear here so you can see where you land.
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CLEAR ANSWERS TO COMMON QUESTIONS
Frequently Asked Questions

Any questions left?

What does this assessment measure?
It measures preferred ways of responding to conflict. Results describe patterns in assertiveness and cooperativeness across common conflict situations.
How long does it take to complete and how many items are included?
Completion typically takes about 30 minutes. The assessment includes 30 items.
How should responses be selected?
Choose the option that best matches typical behavior, not the response that seems most appropriate. Answer all items without overthinking individual questions.
What conflict styles are reported in the results?
Results are reported across five styles: competing, collaborating, compromising, avoiding, and accommodating. Scores indicate relative preference, not ability or correctness.
How should results be interpreted and used?
Results support self-reflection and discussion about communication and interpersonal interaction. They should be interpreted with context, since conflict behavior may vary by setting and relationship.
WHAT THE TEST MEASURES
About This Assessment

Thomas-Kilmann Conflict Mode Instrument (TKI) Test

conflicts

This instrument assesses typical approaches to interpersonal conflict and preference patterns in conflict situations. The Thomas-Kilmann Conflict Mode Instrument (TKI) is commonly used to characterize conflict-handling tendencies that may influence communication and adaptation in social or work settings. It was developed by Kilmann, R. and Thomas, K.

The measure includes 30 items and typically takes about 30 minutes to complete. Results from the Thomas-Kilmann Conflict Mode Instrument (TKI) are generally interpreted as relative preferences across conflict modes and may be used to inform feedback, skills development, or broader psychosocial assessment when integrated with other clinical and contextual information.

Author: Kilmann, R., Thomas, K.
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