Thomas-Kilmann Conflict Mode Instrument (TKI) Test
Understand your conflict style and communication tendencies in about 30 minutes. Get clear insights to improve collaboration, manage tension, and strengthen relationships.
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08:30
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How the Scales are Structured
DATA-BASED USER COHORTS
Who Usually Takes This Test?
BASED ON AGGREGATED, ANONYMIZED DATA FROM TENS OF THOUSANDS OF FREUDLY USERS.
RESULTS YOU CAN ACTUALLY USE
Benchmarking
See How You Compare
Once you complete the test, your results are compared with real-world data from people in your country.
Below is a preview of how scores are typically distributed across each scale.
Below is a preview of how scores are typically distributed across each scale.
Confrontation (C)
Average
7.8
Normal range
6.5 — 9.2
min.
0
max.
11
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Collaboration (C)
Average
8.5
Normal range
6.7 — 10.4
min.
0
max.
13
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Compromise (C)
Average
4.6
Normal range
2.8 — 6.5
min.
0
max.
12
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Adaptation (A)
Average
5
Normal range
2.9 — 7.1
min.
0
max.
12
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Avoidance (A)
Average
8.3
Normal range
6.3 — 10.3
min.
0
max.
12
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Once you complete the test, your result will appear on the scale so you can see how you compare.
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CLEAR ANSWERS TO COMMON QUESTIONS
Frequently Asked Questions
What does this assessment measure?
It measures preferred ways of responding to conflict. Results describe patterns in assertiveness and cooperativeness across common conflict situations.
How long does it take to complete and how many items are included?
Completion typically takes about 30 minutes. The assessment includes 30 items.
How should responses be selected?
Choose the option that best matches typical behavior, not the response that seems most appropriate. Answer all items without overthinking individual questions.
What conflict styles are reported in the results?
Results are reported across five styles: competing, collaborating, compromising, avoiding, and accommodating. Scores indicate relative preference, not ability or correctness.
How should results be interpreted and used?
Results support self-reflection and discussion about communication and interpersonal interaction. They should be interpreted with context, since conflict behavior may vary by setting and relationship.
WHAT THE TEST MEASURES
About This Assessment
Thomas-Kilmann Conflict Mode Instrument (TKI) Test - Symptoms and Signs
This instrument assesses typical approaches to interpersonal conflict and preference patterns in conflict situations. The Thomas-Kilmann Conflict Mode Instrument (TKI) is commonly used to characterize conflict-handling tendencies that may influence communication and adaptation in social or work settings. It was developed by Kilmann, R. and Thomas, K.
The measure includes 30 items and typically takes about 30 minutes to complete. Results from the Thomas-Kilmann Conflict Mode Instrument (TKI) are generally interpreted as relative preferences across conflict modes and may be used to inform feedback, skills development, or broader psychosocial assessment when integrated with other clinical and contextual information.
Author: Kilmann, R., Thomas, K.
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