Managerial Business Communication Style Self-Assessment Questionnaire Test

Understand a manager’s communication style and rapport with the team in about 7 minutes. Compares self and team views to spot gaps, reduce conflict, and strengthen engagement.
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Questions: 387 minutes
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08:30
October 2, 2025
October 2, 2025
Material has been updated
10,182 views
965 completions
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Verified by Daniel Hall
Psychologist with 25 years of experience
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How the Scales are Structured

example score
20/39
Plenary (P)
Measures how strongly a manager prefers discussing business matters in a group or with the entire team (frontal communication).
Low
Moderate
High
13 – 23: Low | 24 – 33: Moderate | 34 – 39: High
A score of 20 falls in the Low range, suggesting a relatively weak tendency to use group-wide, frontal discussions as a primary communication approach.
example score
13/24
Formal-Dyadic (FD)
Measures how strongly a manager relies on formal, businesslike communication within their close circle of subordinates.
Informal style
Situational formality
Pronounced formality
8 – 11: Informal style | 12 – 19: Situational formality | 20 – 24: Pronounced formality
A score of 13 falls in the Situational formality range, suggesting the manager uses a mix of formal and informal communication depending on the context.
example score
22/39
Emotional Dyadic (ED)
Assesses a leader’s tendency to build close, emotionally supportive one-to-one relationships with subordinates.
Low warmth
Moderate warmth
High warmth
13 – 23: Low warmth | 24 – 33: Moderate warmth | 34 – 39: High warmth
A score of 22 falls in the Low warmth range, suggesting a more distant style with limited focus on subordinates’ emotional needs and interests.
example score
18/39
Overall Ability to Work With People (OAtWWP)
Measures a leader’s overall capability to interact effectively and respectfully with subordinates while considering their input and dignity.
Low
Average
High
13 – 23: Low | 24 – 33: Average | 34 – 39: High
A score of 18 falls in the Low range, suggesting notable difficulties in day-to-day interaction and people-management that may hinder team effectiveness.
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DATA-BASED USER COHORTS

Who Usually Takes This Test?

People managers and team leads
44%OF USERS
They take it to compare their self-view with team feedback and adjust how open or top-down their day-to-day communication feels.
HR and L&D specialists
33%OF USERS
They use it in leadership development or pulse checks to spot communication gaps that may affect morale, motivation, and conflict levels.
Project and cross-functional leaders
23%OF USERS
They take it to improve collaboration across roles by clarifying how their communication style is perceived in fast-moving coordination work.
BASED ON AGGREGATED, ANONYMIZED DATA FROM TENS OF THOUSANDS OF FREUDLY USERS.
RESULTS YOU CAN ACTUALLY USE

Scale Results
— Explained Clearly
Your scores across each test scale are translated into plain, usable insights. You won’t just get numbers — you’ll learn how your results impact your daily life, emotional state, and overall well-being.
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Interpretation
You’ll receive a structured, clinically-grounded explanation. Our AI analyzes patterns and relationships between scales to provide a coherent interpretation, without exaggerated language.
Statistical
Comparison
See how your results compare to others. Anonymized platform data is used to create a percentile scale, which identifies whether your results are typical.
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Get insights on behavioral and thought patterns you might not notice on your own. By uncovering subtle connections between your responses, you’ll better understand what may be driving your current results.
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See How You Compare

Once you complete the test, your results are compared with real-world data from people in your country.
Below is a preview of how scores are typically distributed across each scale.
Frontal (F)
Average
20.2
Normal range
16.8 — 23.5
min.
13
max.
39
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Officially dyadic (Od)
Average
15
Normal range
12.9 — 17
min.
8
max.
24
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
Emotional-Dyadic (E)
Average
23.9
Normal range
20.6 — 27.2
min.
13
max.
39
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
General ability to work with people (Gatwwp)
Average
23.4
Normal range
19.3 — 27.6
min.
13
max.
39
Majority
This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.
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CLEAR ANSWERS TO COMMON QUESTIONS

Frequently Asked Questions

What does this assessment measure?
It measures the manager’s typical business communication style, including the balance between open dialogue and formal top-down communication. It also indicates how rapport and feedback are handled in routine work interactions.
Who should complete the questionnaires?
One questionnaire is completed by the manager as a self-report. A separate questionnaire is completed by direct reports based on their observations of the manager’s communication.
How long does it take and how many items are included?
Completion time is about 7 minutes. The assessment includes 38 items.
How should responses be selected?
Select the option that best reflects typical behavior rather than rare events. If uncertain, choose the response that fits most situations.
How are results interpreted and used?
Results summarize the preferred communication model and compare self-ratings with subordinate ratings to identify alignment or gaps. Findings can guide targeted communication coaching and team process adjustments.
WHAT THE TEST MEASURES
About This Assessment

Managerial Business Communication Style Self-Assessment Questionnaire Test - Symptoms and Signs

business communicationbusiness

This instrument is designed to clarify how a manager communicates with team members in day-to-day business interactions. The Managerial Business Communication Style Self-Assessment Questionnaire is intended to characterize preferred communication patterns, including the degree of openness in dialogue versus a more formal, directive approach.

It is structured to support comparison between self-perceived and observer-perceived communication style and may be used to identify areas of convergence or discrepancy that could inform feedback or coaching discussions. Administration typically involves 38 items and takes about 7 minutes. A bibliographic attribution has been associated with Robert R. McCrae and Paul T. Costa Jr.

Results from the Managerial Business Communication Style Self-Assessment Questionnaire should be interpreted in context and used as a descriptive aid rather than a standalone indicator of performance, with attention to organizational role demands and the specific team environment.

Author: Paul T. Costa Jr., Robert R. McCrae
Literature: Clampitt, P. G. Communicating for managerial effectiveness. SAGE Publications. 2010.
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