Nonverbal Behavior Strategies in Conflict Situations Test - the question form

I clarify and choose the place, time, and situation so that I feel calm.

I use the time, place, and situation to achieve only my own goal.

I suggest meeting on neutral territory at a scheduled time, regardless of anyone’s personal preferences.

so that each of us can see the other freely and there are no barriers between us (a table, a chair, etc.).

comfortable for me—so that I can feel protected and have something to lean on.

such that I can see the other person clearly at all times, and I have more opportunity to influence them and more freedom to move.

in a corner position

across the table

on the same side of the table

to watch with interest how the other person's train of thought develops;

to lean toward them and nod my head to show agreement.

I very often feel like crossing my arms over my chest and crossing one leg over the other during the conversation.

After learning the other person’s opinion in advance on the issue that concerns me and thinking through a plan, I control my behavior accordingly.

With a goal in mind, I adjust to the situation and prefer not to form a fixed opinion about the other person.

As the conversation goes on, I assess the other person’s position but do not say so openly.

I maintain intermittent eye contact (looking and looking away), trying to stay focused on the other person.

I maintain a steady, fixed gaze into the other person’s eyes without looking away, trying to detect their hidden intentions.

I have often noticed that I start adjusting my tie or shirt collar and try not to look the other person directly in the eyes.

I emphasize it through my tone of voice and pauses and stress its importance throughout the conversation, while realizing that I leave out the part of the information that could work against me or that I am not sure about.

In an even, calm voice, with clear pacing and pauses, I express my point, lean toward the other person, and watch for changes in their facial expression.

I state my position and my preferred way of resolving the issue confidently right away, and then listen to everything the other person has to say, but now knowing my decision.

I smile, joke it off, nod in agreement, and prepare to say my next sentence.

I pause, look at the other person, and ask them to let me finish and share their comments afterward.

I look at my watch, point out accepted rules of conversation, and suggest that we follow them.

I become tense and try to pull myself together, but my irritation is obvious to the other person, and I eventually express it.

I feel my shoulders and eyes drop; I try to look as if a pencil and paper interest me more than the conversation, and I act as if I do not understand what is being asked of me.

I nod and act as if I agree, but I keep my own opinion and think about what benefit I can get from the situation.

I withdraw and stay silent, trying to show through my facial expression that something is not appropriate in their behavior, and wait for them to realize it.

I slightly raise my voice, then gradually lower it and speak calmly, setting an example.

I suggest discussing everything more calmly; I pause while speaking, and my voice is relaxed.

I turn away, look around the room, letting my gaze move from one object to another; I say that I am not interested, and if I want I can leave.

Without the other person noticing, I shift the conversation to a topic that is more interesting to me.

I try not to let the other person notice that I am bored, so I keep a neutral expression and think about something else.

I act as if I am upset and cannot discuss it right now, and suggest postponing the conversation.

I speak quickly, sometimes not very clearly, try to end the conversation, and leave as soon as possible.

I show that I am uncomfortable, but I am willing to discuss the issue openly and collaboratively.

I wait to see how the other person will act.

I raise my voice slightly and argue my position even more forcefully and emotionally, using gestures to emphasize what I say.

I continue as if nothing happened and do everything possible so the other person does not notice.

A) I stop the other person, speak in an even, calm voice, and again call for a businesslike discussion of all the points.

B) I unexpectedly, with enthusiasm, tell a joke, an anecdote, or a funny story, and in this way throw the other person off balance.

C) I withdraw into myself, think things over, and wait for the situation to be finally resolved.

A) I periodically shift my gaze from my watch to the other person so that they notice and speed up their decision-making.

B) I try to maintain friendly relations, regardless of how the issue is resolved.

C) I stand up, showing through my behavior that I am dissatisfied with how the situation turned out.