Manager and Human Relations Test - the question form
Questions: 80 · 15 minutes
1. As far as possible, I should treat each employee’s problems as if they were my own.
True
False
2. Recognition for work well done always motivates an employee.
1 – True
2 – False
3. An employee should never have two supervisors.
1 - True
2 - False
4. Most union leaders are not really interested in the welfare of working people.
1 – True
2 – False
5. Because most people have similar backgrounds, they can be treated the same way.
1 – True
2 – False
6. Different types of work require different approaches from management.
1 - True
2 - False
7. A manager should always communicate with subordinates in writing.
1 - True
2 - False
8. Working conditions should be made as good as possible.
1 – True
2 – False
9. There are so few employees who would never miss a chance to cheat that their existence is not worth considering.
True
False
10. A manager should be cautious about taking part in community activities and involving members of their team.
True
False
11. The golden rule of management: “Treat your subordinates the way you would want your manager to treat you.”
1 – True
2 – False
12. Any promotion or change in circumstances should be discussed in advance with the person concerned.
True
False
13. Employees perform worse when their work is closely supervised.
1 - True
2 - False
14. When explaining company policy to staff, there should be no unresolved gaps.
1 – True
2 – False
15. Conflicts between employees most often occur because of differences in personality.
1 – True
2 – False
16. Among office staff, women are at least as effective as men.
1 – True
2 – False
17. People with a relatively low level of culture usually have difficulty solving their problems.
1 – True
2 – False
18. If possible, it is better to allow employees to set their own level of productivity.
1 – True
2 – False
19. As a rule, joking among employees is not appropriate.
1 – True
2 – False
20. Every department in an organization should require employees to record their arrival and departure times in a log.
1 – True
2 – False
21. Requests for time off are almost always justified.
1 – True
2 – False
22. Employees work better if they can express their opinion about how they do their task.
1 – True
2 – False
23. A manager should treat employees as if they are just as capable as the manager.
1 – True
2 – False
24. In cases of disobedience, disciplinary action should usually be taken immediately.
True
False
25. If an employee has family problems and talks about them with their manager, the manager should give them advice.
1 – True
2 – False
26. Managers are not really necessary for completing some tasks.
1 – True
2 – False
27. The less a manager talks with subordinates, the better they feel.
1 – True
2 – False
28. Any promotion should be based on considerations of professional effectiveness.
1 – True
2 – False
29. It is often helpful to punish an employee as an example, to discourage others from not following rules.
True
False
30. To better manage their department, a manager should keep a professional distance from their employees.
1 – True
2 – False
31. Each employee should be viewed first and foremost as an individual.
1 – True
2 – False
32. When an employee complains about working conditions, it usually reflects another underlying problem.
1 – True
2 – False
33. The better a manager knows their staff, the easier it is to maintain discipline.
1 – True
2 – False
34. Most people work only for money.
1 – True
2 – False
35. Most people prefer to be told what to do.
1 – True
2 – False
36. Shortening, temporarily suspending, or eliminating coffee breaks is rarely an effective disciplinary measure.
1 – True
2 – False
37. Workers and office staff should check in every time they arrive at or leave work.
1 – True
2 – False
38. Staff should always be informed in advance of any significant change that affects them.
1 – True
2 – False
39. Most organizations need their own security service.
1 – True
2 – False
40. Breaks given to staff do little to increase productivity.
1 - True
2 - False
41. Any unpleasant work deserves additional compensation.
1 – True
2 – False
42. A manager should place the greatest importance on employees’ feelings about their work.
1 – True
2 – False
43. It is easier to implement changes if the people affected by them are involved in planning.
1 – True
2 – False
44. An audible signal is a good way to mark the start and end of a break.
1 – True
2 – False
45. A family member’s illness should not affect job performance.
1 – True
2 – False
46. Most employees are capable of making a more substantial contribution to their department’s productivity.
True
False
47. Personal telephone calls should be strictly prohibited during the workday.
True
False
48. High performance deserves special recognition.
1 – True
2 – False
49. Any manager should be able to have privacy in their office.
1 - True
2 - False
50. Conflicts and disagreements rarely contribute to successful work.
True
False
51. People should be encouraged to discuss any personal problems freely with their manager.
True
False
52. It often happens that a manager seriously underestimates the abilities of their subordinates.
1 – True
2 – False
53. Any information related to company policy should be shared as widely as possible.
1 – True
2 – False
54. Union leaders are usually too active.
1 - True
2 - False
55. A good way to motivate an employee to improve performance is to discuss their results in front of their colleagues.
1 – True
2 – False
56. Any disciplinary issue concerns only the manager and the employee involved.
1 – True
2 – False
57. Information about managers' salaries should be kept strictly confidential.
1 – True
2 – False
58. Before deciding to implement changes, you should at least obtain agreement from all stakeholders involved.
1 – True
2 – False
59. If one or more employees know more than the manager about a particular issue, the manager is in a lower position, even if the manager is otherwise competent.
1 – True
2 – False
60. New employees should be allowed to settle in on their own.
True
False
61. If people are clearly dissatisfied about something, the responsibility usually lies with management.
1 – True
2 – False
62. Disciplinary action should be used only as a last resort.
1 – True
2 – False
63. Loud and frequent conversations during work time often indicate that people are interested in their work.
1 – True
2 – False
64. The threat of possible penalties often increases productivity.
1 – True
2 – False
65. Eating at the workplace should be prohibited.
True
False
66. Productivity will increase if managers communicate more with their employees.
1 – True
2 – False
67. It is the company’s psychological services department that should address communication problems.
1 – True
2 – False
68. There should not be a specific penalty for being late.
1 – True
2 – False
69. Most work-related problems need to be handled by a manager.
1 – True
2 – False
70. Labor unions make a negligible contribution to improving productivity.
1 – True
2 – False
71. A staff timekeeping log usually increases productivity.
1 – True
2 – False
72. Spontaneous work stoppages are sometimes justified.
1 – True
2 – False
73. Employees should feel free to participate in organizing their own workspace.
1 – True
2 – False
74. Any lateness, even by five minutes, should be punishable.
1 – True
2 – False
75. Money is almost always a good incentive.
1 – True
2 – False
76. The company’s personnel policy should primarily show concern for employees’ well-being.
1 – True
2 – False
77. Most people do not find personal satisfaction in their work.
1 – True
2 – False
78. If a supervisor gives a disrespectful order, the employee has the right to demand compensation.
1 – True
2 – False
79. It is easy to motivate staff to be loyal to the organization.
1 – True
2 – False
80. A manager should never believe rumors.
1 – True
2 – False