Manager and Human Relations Test - the question form

1. As far as possible, I should treat each employee’s problems as if they were my own.

2. Recognition for work well done always motivates an employee.

3. An employee should never have two supervisors.

4. Most union leaders are not really interested in the welfare of working people.

5. Because most people have similar backgrounds, they can be treated the same way.

6. Different types of work require different approaches from management.

7. A manager should always communicate with subordinates in writing.

8. Working conditions should be made as good as possible.

9. There are so few employees who would never miss a chance to cheat that their existence is not worth considering.

10. A manager should be cautious about taking part in community activities and involving members of their team.

11. The golden rule of management: “Treat your subordinates the way you would want your manager to treat you.”

12. Any promotion or change in circumstances should be discussed in advance with the person concerned.

13. Employees perform worse when their work is closely supervised.

14. When explaining company policy to staff, there should be no unresolved gaps.

15. Conflicts between employees most often occur because of differences in personality.

16. Among office staff, women are at least as effective as men.

17. People with a relatively low level of culture usually have difficulty solving their problems.

18. If possible, it is better to allow employees to set their own level of productivity.

19. As a rule, joking among employees is not appropriate.

20. Every department in an organization should require employees to record their arrival and departure times in a log.

21. Requests for time off are almost always justified.

22. Employees work better if they can express their opinion about how they do their task.

23. A manager should treat employees as if they are just as capable as the manager.

24. In cases of disobedience, disciplinary action should usually be taken immediately.

25. If an employee has family problems and talks about them with their manager, the manager should give them advice.

26. Managers are not really necessary for completing some tasks.

27. The less a manager talks with subordinates, the better they feel.

28. Any promotion should be based on considerations of professional effectiveness.

29. It is often helpful to punish an employee as an example, to discourage others from not following rules.

30. To better manage their department, a manager should keep a professional distance from their employees.

31. Each employee should be viewed first and foremost as an individual.

32. When an employee complains about working conditions, it usually reflects another underlying problem.

33. The better a manager knows their staff, the easier it is to maintain discipline.

34. Most people work only for money.

35. Most people prefer to be told what to do.

36. Shortening, temporarily suspending, or eliminating coffee breaks is rarely an effective disciplinary measure.

37. Workers and office staff should check in every time they arrive at or leave work.

38. Staff should always be informed in advance of any significant change that affects them.

39. Most organizations need their own security service.

40. Breaks given to staff do little to increase productivity.

41. Any unpleasant work deserves additional compensation.

42. A manager should place the greatest importance on employees’ feelings about their work.

43. It is easier to implement changes if the people affected by them are involved in planning.

44. An audible signal is a good way to mark the start and end of a break.

45. A family member’s illness should not affect job performance.

46. Most employees are capable of making a more substantial contribution to their department’s productivity.

47. Personal telephone calls should be strictly prohibited during the workday.

48. High performance deserves special recognition.

49. Any manager should be able to have privacy in their office.

50. Conflicts and disagreements rarely contribute to successful work.

51. People should be encouraged to discuss any personal problems freely with their manager.

52. It often happens that a manager seriously underestimates the abilities of their subordinates.

53. Any information related to company policy should be shared as widely as possible.

54. Union leaders are usually too active.

55. A good way to motivate an employee to improve performance is to discuss their results in front of their colleagues.

56. Any disciplinary issue concerns only the manager and the employee involved.

57. Information about managers' salaries should be kept strictly confidential.

58. Before deciding to implement changes, you should at least obtain agreement from all stakeholders involved.

59. If one or more employees know more than the manager about a particular issue, the manager is in a lower position, even if the manager is otherwise competent.

60. New employees should be allowed to settle in on their own.

61. If people are clearly dissatisfied about something, the responsibility usually lies with management.

62. Disciplinary action should be used only as a last resort.

63. Loud and frequent conversations during work time often indicate that people are interested in their work.

64. The threat of possible penalties often increases productivity.

65. Eating at the workplace should be prohibited.

66. Productivity will increase if managers communicate more with their employees.

67. It is the company’s psychological services department that should address communication problems.

68. There should not be a specific penalty for being late.

69. Most work-related problems need to be handled by a manager.

70. Labor unions make a negligible contribution to improving productivity.

71. A staff timekeeping log usually increases productivity.

72. Spontaneous work stoppages are sometimes justified.

73. Employees should feel free to participate in organizing their own workspace.

74. Any lateness, even by five minutes, should be punishable.

75. Money is almost always a good incentive.

76. The company’s personnel policy should primarily show concern for employees’ well-being.

77. Most people do not find personal satisfaction in their work.

78. If a supervisor gives a disrespectful order, the employee has the right to demand compensation.

79. It is easy to motivate staff to be loyal to the organization.

80. A manager should never believe rumors.