Job Satisfaction Survey (JSS) Test

Understand job satisfaction and what drives it in about 7 minutes. With 36 items across nine areas, it pinpoints strengths and gaps to guide coaching, engagement, and workplace improvements.

Start Online Test

Questions: 367 minutes

Hi! My name is Freudly, i am an AI therapist, I will give you an interpretation of the test after you complete it.

08:30

October 2, 2025

October 2, 2025
Material has been updated

October 2, 2025
Material has been published

22,614 views

2,271 completion

1,974 likes

Verified by Daniel Hall

Psychologist with 25 years of experience

Scale Explorer

How the Scales are Structured

example score

10/24

Communication (C)

Measures satisfaction with the availability, clarity, and effectiveness of work-related and general communication in the organization.

Low satisfaction

Moderate satisfaction

High satisfaction

4 – 11: Low satisfaction | 12 – 16: Moderate satisfaction | 17 – 24: High satisfaction

A score of 10 falls in the Low satisfaction range, suggesting communication and information flow may feel insufficient or unclear.

example score

15/24

Nature of Work (NoW)

Assesses satisfaction with the content and nature of the tasks a person performs at work.

Low satisfaction

Moderate satisfaction

High satisfaction

4 – 11: Low satisfaction | 12 – 16: Moderate satisfaction | 17 – 24: High satisfaction

A score of 15 falls in the Moderate satisfaction range, suggesting the work tasks are generally acceptable but not consistently engaging or fulfilling.

example score

12/24

Coworkers (C)

Measures satisfaction with coworker relationships and the overall team atmosphere.

Low

Moderate

High

4 – 11: Low | 12 – 16: Moderate | 17 – 24: High

A score of 12 falls in the Moderate range, suggesting generally acceptable coworker relations with some noticeable room for improvement.

example score

14/24

Operating Conditions (OC)

Assesses how positively a person perceives working conditions, including rules, routines, and bureaucratic barriers.

Dissatisfied

Mixed

Satisfied

4 – 11: Dissatisfied | 12 – 16: Mixed | 17 – 24: Satisfied

A score of 14 falls in the Mixed range, suggesting an overall neutral-to-somewhat dissatisfied view of work terms, with some conditions feeling acceptable and others feeling restrictive or overly procedural.

example score

14/24

Rewards (R)

Measures satisfaction with how work achievements are rewarded, including financial bonuses and non-monetary recognition.

Low satisfaction

Moderate satisfaction

High satisfaction

4 – 11: Low satisfaction | 12 – 16: Moderate satisfaction | 17 – 24: High satisfaction

A score of 14 indicates moderate satisfaction with the bonuses and recognition system, suggesting some aspects feel adequate while others may not fully meet expectations.

example score

11/24

Benefits and Bonuses (BaB)

Measures satisfaction with additional job benefits such as insurance coverage, reimbursements, and bonus programs.

Low

Moderate

High

4 – 11: Low | 12 – 16: Moderate | 17 – 24: High

A score of 11 falls in the Low range, suggesting dissatisfaction with the current benefits and bonuses provided.

example score

18/24

Promotion (P)

Measures satisfaction with opportunities for career growth and promotion within the job.

Low

Moderate

High

4 – 11: Low | 12 – 16: Moderate | 17 – 24: High

A score of 18 falls in the High range, suggesting generally strong satisfaction with advancement prospects and career development opportunities.

example score

16/24

Pay (P)

Measures satisfaction with one’s fixed salary and perceived fairness of pay level.

Low satisfaction

Moderate satisfaction

High satisfaction

4 – 11: Low satisfaction | 12 – 16: Moderate satisfaction | 17 – 24: High satisfaction

A score of 16 indicates moderate satisfaction with salary, suggesting pay is generally acceptable but may still feel improvable.

example score

159/216

Overall Job Satisfaction (OJS)

This scale measures an employee’s overall, global satisfaction with their job across key work-life factors.

Low satisfaction

Moderate satisfaction

High satisfaction

36 – 107: Low satisfaction | 108 – 144: Moderate satisfaction | 145 – 216: High satisfaction

A score of 159 falls in the High satisfaction range, suggesting a generally positive overall evaluation of the job.

example score

17/24

Supervision (S)

Measures satisfaction with the immediate supervisor, including perceived leadership style and support.

Low

Moderate

High

4 – 11: Low | 12 – 16: Moderate | 17 – 24: High

A score of 17 falls in the High range, indicating a generally positive view of the supervisor’s leadership and support.

Start Online Test

just completed the test

DATA-BASED USER COHORTS

Who Usually Takes This Test?

HR and People Ops

41%OF USERS

They use it to gauge team morale, spot patterns across departments, and decide what to improve first.

Team Managers and Leads

34%OF USERS

They take it to understand what’s driving or hurting satisfaction on their team and address issues early.

Employees Checking Fit

25%OF USERS

They use it to reflect on their own job experience and pinpoint what changes would make work feel better.

BASED ON AGGREGATED, ANONYMIZED DATA FROM TENS OF THOUSANDS OF FREUDLY USERS.

RESULTS YOU CAN ACTUALLY USE

Scale Results
— Explained Clearly

Your scores across each test scale are translated into plain, usable insights. You won’t just get numbers — you’ll learn how your results impact your daily life, emotional state, and overall well-being.

AI-Powered
Interpretation

You’ll receive a structured, clinically-grounded explanation. Our AI analyzes patterns and relationships between scales to provide a coherent interpretation, without exaggerated language.

Statistical
Comparison

See how your results compare to others. Anonymized platform data is used to create a percentile scale, which identifies whether your results are typical.

Practical
Recommendations

You’ll receive clear, actionable guidance tailored to your profile. These easy-to-implement suggestions focus on coping, self-regulation, and realistic next steps.

AI-Powered
Insights

Get insights on behavioral and thought patterns you might not notice on your own. By uncovering subtle connections between your responses, you’ll better understand what may be driving your current results.

Discuss with
an AI Therapist

Clarify, reflect, and explore your results right away. Talk through your experience, ask questions, and explore meanings in a calm, non-diagnostic dialogue.

Start Online Test

Used in 52+ countries

Benchmarking

See How You Compare

Once you complete the test, your results are compared with real-world data from people in your country.
Below is a preview of how scores are typically distributed across each scale.

Communication (C)

Average

14.3

Normal range

11.3 — 17.4

min.

max.

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

The Essence of the Work (TEotW)

Average

14.4

Normal range

11.5 — 17.4

min.

max.

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Colleagues (C)

Average

12.7

Normal range

9.9 — 15.5

min.

max.

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Terms of Work (ToW)

Average

14.7

Normal range

11.1 — 18.2

min.

max.

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Bonuses (B)

Average

16.9

Normal range

13.9 — 19.9

min.

max.

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Benefits/Bonuses (B)

Average

18.6

Normal range

15.4 — 21.8

min.

max.

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Promotion (P)

Average

16.2

Normal range

13.5 — 19

min.

max.

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Salary (S)

Average

16.8

Normal range

13.8 — 19.9

min.

max.

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Overall Job Satisfaction (OJS)

Average

141.7

Normal range

111.4 — 172.1

min.

max.

216

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Guide (G)

Average

14.1

Normal range

11.7 — 16.6

min.

max.

Majority

This curve shows how scores are typically distributed.
Once you complete the test, your result will appear on the scale so you can see how you compare.

Start Online Test

Featured On

CLEAR ANSWERS TO COMMON QUESTIONS

Frequently Asked Questions

What does this survey measure?

It measures job satisfaction across multiple areas of work life. It provides both an overall score and scores for specific domains.

What topics are included?

Items cover pay, promotion, supervision, benefits, contingent rewards, operating procedures, coworkers, nature of work, and communication. The results indicate which areas contribute most to satisfaction or dissatisfaction.

How long does it take and how many items are there?

Completion typically takes about 7 minutes. The survey includes 36 items.

How should responses be completed?

Answer each item based on usual experience in the current job. Select one response option per item and avoid leaving items blank.

How are results used?

Scores can support team climate monitoring, onboarding checks, and targeted workplace improvements. Domain scores help prioritize actions in specific areas.

WHAT THE TEST MEASURES

About This Assessment

Job Satisfaction Survey (JSS) Test - Symptoms and Signs

arrange job satisfaction

This measure is used to assess an individual’s perceived satisfaction with their job and the factors that may shape workplace attitudes. The Job Satisfaction Survey (JSS) provides a structured, self-report snapshot across multiple domains of work experience.

The instrument contains 36 items and typically requires about 7 minutes to complete. It is intended to support interpretation of overall job satisfaction as well as patterns across specific areas (e.g., compensation, recognition, coworker relations, and working conditions) that may inform organizational or clinical consultation. The Job Satisfaction Survey (JSS) is attributed to psytests.org (2023).

Author: psytests.org (2023)

Literature: Spector, P. E. Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology. 1985.

Test Question Form