How to Listen to Your Conversation Partner Test - the question form
Questions: 7 · 2 minutes
1. A supervisor explains to a young worker that established rules should be followed rather than acting at one’s own discretion. The worker responds irritably: “You encourage creativity, but you shut down any initiative.”
Why don’t you consult with me before doing something?
Are you unhappy that I am pointing this out to you?
Apparently, I should have trained you more.
Do you think routine work should be done by someone else?
2. In a conversation with her manager, a young employee complained about problems within the team. At the end of the conversation she said, “Many people I thought were friends turned out not to be who I thought they were.” After reflecting, she added, “Maybe I expect too much from the people I am close to?”
Do you think you should leave the team?
When you get to know people better, you lose interest in them.
It seems to you that you should not expect too much from people.
Do you think that if you leave, all your problems will be solved?
3. A 45-year-old man exclaims enthusiastically, "I have worked at many companies. In the end I realized that I could not wish for a better place than this."
You have high expectations for this company.
It seems you did not like your previous workplaces.
It depends on what you compare it with.
It seems you did not stay in one place for very long.
4. A 30-year-old man says to his supervisor: “I’m not afraid of work—though not every kind of work appeals to me. Work that anyone can handle is not for me.”
Do you think you are capable of more?
Do you consider yourself more capable than others?
Are you trying to get ahead?
Do you feel that you are being undervalued?
5. A middle-aged female executive secretary said, when the director reminded her that this was the second time she had asked about a needed document: “I just want to do what’s best. You know I can’t work carelessly. If you’re no longer satisfied with me, tell me so.”
a) You seem upset.
b) You feel that your supervisor’s attitude toward you has changed.
c) Do you think it has become difficult for you to work here?
d) Why have you come to that conclusion?
6. In a conversation with his supervisor, a newly appointed department head said: "From the first days in the new role, I was overwhelmed by paperwork. At first I thought it was because I was new and hadn’t yet mastered management. Then I realized that the service I lead is not needed in our industry."
You realized that the work schedule needs to be changed.
You have become disillusioned with this job.
You are in a bad mood.
You believe you are capable of something more.
7. A member of a crew working under a shared job assignment says, “The labor participation coefficient promotes individualism. Closing out the job order feels like dividing up money.”
You are dissatisfied with your pay.
You think the labor participation coefficient is not suitable for the crew.
You think there is too much talk about the crew contract work arrangement.
You think wages should be distributed in a different way.