Goleman's Emotional Intelligence Test - the question form
Questions: 10 · 2 minutes
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1. You are traveling by plane when it suddenly enters turbulence and begins shaking strongly. What would you do?
Continue reading a book or magazine, or watching a movie, without paying much attention to the shaking.
Focus, listen for flight attendant announcements, and read the safety instructions on what to do in an emergency.
Some of both.
Not sure; I have not paid attention.
2. You are walking in a park with a group of four-year-old children. One of the girls starts crying because the other children do not want to play with her. What would you do?
I would not intervene; I would let the children work it out themselves.
I would talk with her and suggest how she could get the other children's attention.
I would speak to her in a gentle voice and tell her to stop crying.
I would try to distract her with other games.
3. Imagine this situation: you expected to get a top grade on an exam in one of your subjects, but you found out you received a low grade. What would you do?
Develop a plan to improve your academic performance and follow it.
Decide that in the future you should do better.
Decide that what happened happened, and focus on other subjects to get higher grades.
Go to the instructor and try to negotiate for a higher grade.
4. Imagine you are selling insurance services by phone. The first fifteen people you reach hang up, and you are starting to feel discouraged. What would you do?
Reassure yourself that it is just a bad day and hope tomorrow will be better.
Reflect on your own qualities to identify what may be preventing successful sales.
Try a new approach on the next call and persist with the calling.
Consider changing jobs.
5. You are a manager at a company that is working to improve attitudes toward national differences and ethics. You overhear a racist joke. What would you do?
Do nothing; it is just a joke.
Ask the person to come to your office and give them a reprimand.
Approach the person and say that jokes like that are not acceptable in your company.
Suggest that the person attend a tolerance training.
6. You are trying to calm a friend who is furious because another driver cut them off on the road. Describe what you would do.
Advise them to forget what happened; it ended well and no one was hurt.
Turn on their favorite music and try to distract them.
Confront that driver together with them.
Tell them about a similar situation that happened to you: you also got angry, but later you saw that the car that cut you off was pulling up to an emergency medical station.
7. You are arguing with your girlfriend. You have started shouting and saying things you will likely regret later. What is the best thing to do in this situation?
Take about 20 minutes to cool down, then return to the conversation.
Stop arguing and remain silent, ignoring what your partner says.
Say you are sorry and make your partner apologize too.
Pause for a minute, collect your thoughts, then state your point of view as clearly as possible.
8. You have been appointed to lead a team to solve a long-standing problem that will require considerable ingenuity. What would you do first?
Write a plan that allocates time to discuss each issue, to use the team’s time efficiently.
Allow time for people to get to know one another.
Begin by gathering ideas on how to solve the problem while everyone’s thinking is still fresh.
Start with a brainstorming session, encouraging people to say the first thing that comes to mind, regardless of how reasonable the idea is.
9. Imagine you have a five-year-old son. He is very shy and sensitive and has been somewhat afraid of new places and people since birth. What would you do?
You would accept him as he is and try to protect him from situations that might upset him.
You would seek help from a child psychotherapist.
You would deliberately put him in situations with many new people and places so he can overcome his fears.
You would plan a series of small "challenges" that gradually teach him to cope with his fears in situations involving new people and places.
10. You have been thinking for a long time about returning to a musical instrument you learned to play in childhood. Now you have the opportunity, and you want to use your time as efficiently as possible. What would you do?
Make yourself practice every day.
Choose practice exercises that are slightly above your current skill level.
Practice only when you feel like it.
Choose exercises that are far above your current level, which you could do with great effort.
1. You are traveling by plane when it suddenly enters turbulence and begins shaking strongly. What would you do?
Continue reading your book or magazine, or watching a film, without paying much attention to the shaking.
Focus on what is happening, listen for announcements from the cabin crew, and read the safety instructions on what to do in an emergency.
A bit of both.
Not sure; I have not really paid attention.
2. You are walking in a park with a group of four-year-old children. One of the girls starts crying because the other children do not want to play with her. What would you do?
Not get involved; let the children work it out themselves.
Talk with her and suggest ways she could get the other children’s attention.
Tell her in a gentle voice to stop crying.
Try to distract her with other games.
3. Imagine this situation: you expected to get an A on an exam in one of your subjects, but you learn you received a C-. What would you do?
Make a plan to improve your academic performance and follow it.
Decide that in the future you should do better.
Decide that what happened has happened, and focus on other subjects to get higher grades.
Go to the instructor and try to negotiate for a higher grade.
4. Imagine you are selling insurance services by phone. The first 15 people you reach hang up, and you are starting to feel discouraged. What would you do?
Reassure yourself that it is "just a bad day" and hope tomorrow will be better.
Review your own qualities to identify what is getting in the way of successful sales.
Try a new approach on the next call and persist with the calls.
Think about changing jobs.
5. You are a manager at a company that is working to improve attitudes toward national differences and ethics. You overhear a racist joke. What would you do?
Do nothing; it is just a joke.
Invite them to your office and give them a formal reprimand.
Approach them and say that such jokes are unacceptable in your company.
Suggest that the person attend tolerance training.
6. You are trying to calm a friend who is furious after being cut off in traffic. Describe what you would do.
Advise them to forget about it—everything turned out fine and no one was hurt.
Put on their favorite music and try to distract them.
Go with them to confront the other driver.
Tell them about a similar situation that happened to you: you were also angry at first, but then you saw that the car that cut you off was pulling up to an emergency medical center.
7. You are arguing with your boyfriend. The argument has escalated to shouting, and you are starting to say things you will likely regret later. What is the best thing to do in this situation?
Take about 20 minutes to cool off, then return to the conversation.
Stop arguing and stay silent, ignoring what your partner says.
Say you are sorry, and make your partner apologize as well.
Pause for a minute, collect your thoughts, then state your point of view as clearly as possible.
8. You have been appointed to lead a group of employees to solve a long-standing problem, which will require a good deal of creativity. What would you do first?
Write a plan that allocates time to discuss each issue, to use the team’s time efficiently.
Allow time for people to get to know one another.
Begin by gathering ideas on how to solve the problem while everyone’s mind is still fresh.
Start with a brainstorming session, encouraging people to say the first thing that comes to mind, regardless of how reasonable the idea is.
9. Imagine you have a five-year-old son. He is very shy and sensitive, and has been somewhat afraid of new places and unfamiliar people since birth. What would you do?
Accept him as he is and try to protect him from situations that would upset him.
Seek help from a child psychotherapist.
Deliberately create situations involving many new people and places so that he can overcome his fears.
Plan a series of small "challenges" that would gradually teach him to cope with fears in situations involving new people and places.
10. You have been thinking for a long time about returning to a musical instrument you learned to play as a child. You finally have the opportunity, and you want to use your time as effectively as possible. What would you do?
Make yourself practice every day.
Choose exercises that are somewhat more advanced than your current level.
Practice only when you feel like it.
Choose exercises at a much higher level than you can currently manage, even if it requires a great deal of effort.