Knowledge of Communication Methods Test - the question form
Questions: 80 · 15 minutes
1. Humor is especially useful for reducing tension during a meeting.
1 – True
2 – False
2. People who suggest appointing a chairperson very often want to see themselves in that role.
1 – True
2 – False
3. You usually listen better when you doodle.
1 – True
2 – False
4. They do not like to listen to or read about things they disagree with.
1 – True
2 – False
5. A dissatisfied person never deserves to be listened to.
1 – True
2 – False
6. Communication is a simple process.
1 - True
2 - False
7. Usually, if people are not listening to you, it means they are not interested in the topic.
1 - True
2 - False
8. A person who talks without stopping usually wants to express many important thoughts.
1 – True
2 – False
9. People usually forget what does not interest them.
1 - True
2 - False
10. Self-confidence is the best way to communicate.
1 – True
2 – False
11. Listening is a completely natural skill.
1 - True
2 - False
12. To communicate effectively, the most important thing is to be able to speak persuasively.
1 – True
2 – False
13. If people feel hurt or offended, productive communication is not possible.
1 – True
2 – False
14. A smile is not necessarily a sign of happiness.
1 – True
2 – False
15. The person who arrives first to a meeting is often the most interested.
1 – True
2 – False
16. It is not very helpful to pressure a withdrawn person to share their thoughts in a group too often, even if it seems nice.
1 – True
2 – False
17. It is easiest to persuade people who pick things up quickly.
1 - True
2 - False
18. Objects reflect individuality.
1 – True
2 – False
19. Being well versed in the subject is an almost guaranteed key to successful communication.
1 – True
2 – False
20. A person who sits at the head of the table is likely trying to influence the group.
1 – True
2 – False
21. The way a word is spoken affects its meaning.
1 – True
2 – False
22. People talk less when they are afraid of being criticized.
1 – True
2 – False
23. Silence indicates agreement.
1 – True
2 – False
24. A person who talks the most is likely trying to dominate.
1 – True
2 – False
25. Misunderstandings rarely occur because of a single misunderstood word.
1 – True
2 – False
26. Raising your voice is usually the best way to express anger.
1 – True
2 – False
27. People usually communicate more successfully when they are in a good mood.
True
False
28. For effective communication, it is better to be outgoing than reserved.
1 - True
2 - False
29. People usually talk less when they are angry.
1 - True
2 - False
30. People sitting farthest from the table may be the least interested.
1 – True
2 – False
31. A clearly understood instruction is almost always carried out.
1 – True
2 – False
32. It is not enough just to listen; you also need to be able to give advice afterward.
1 – True
2 – False
33. You cannot achieve anything by shouting.
1 – True
2 – False
34. If a person allows themselves to give in during an argument, this may mean that they are not interested in the matter.
1 – True
2 – False
35. If someone frequently looks at their watch during a meeting, it likely means they want to leave.
1 – True
2 – False
36. If, during a meeting, someone continually suggests different ways of doing the work, this only slows the group down and reduces its productivity.
1 – True
2 – False
37. The best way to put an idea into practice is to repeat it often, loudly, and confidently.
1 – True
2 – False
38. If someone looks away while the other person is speaking, this usually means they are not interested in the topic of conversation.
1 – True
2 – False
39. People who speak little have little to offer.
1 – True
2 – False
40. A person who volunteers to speak at a meeting may be trying to influence the audience.
1 – True
2 – False
41. It is possible to express anger in a way that the person it is directed at will understand it and agree with it.
1 – True
2 – False
42. People may say they understand everything, even when they do not, because they are afraid of appearing in an unfavorable light.
1 – True
2 – False
43. The effectiveness of communication depends entirely on the person who is speaking.
1 – True
2 – False
44. Sometimes feelings are more important than the words used to express them.
1 – True
2 – False
45. Smart people should understand a message the first time.
1 – True
2 – False
46. A heated discussion is usually a sign of effective communication.
1 – True
2 – False
47. A slip of the tongue—accidentally using one word instead of another—can reveal the speaker’s true feelings.
1 – True
2 – False
48. Communication is rarely productive when people are arguing.
1 – True
2 – False
49. Raising one’s voice may be a sign of enthusiasm.
1 – True
2 – False
50. Facial expression can change the meaning of spoken words.
1 – True
2 – False
51. A person who asks a lot of questions understands less well than someone who asks only a few questions.
1 – True
2 – False
52. People usually say so if they do not understand an instruction.
1 – True
2 – False
53. It is better to avoid overly heated discussions during a meeting.
1 – True
2 – False
54. If someone nods while listening, it means they are interested.
1 – True
2 – False
55. Raising the eyebrows can signal a request for silence.
1 – True
2 – False
56. An energetic person rarely tries to persuade people to agree with them if they do not truly agree.
1 – True
2 – False
57. A large vocabulary typically facilitates communication.
1 – True
2 – False
58. Someone who arrives last to a meeting is probably the least interested.
1 – True
2 – False
59. Verbal communication is almost always preferable to written communication.
1 – True
2 – False
60. The way an office is decorated can reveal something about the owner's personality.
1 – True
2 – False
61. Repeating what was just said is good evidence that the message was understood.
1 - True
2 - False
62. A word spelled incorrectly can sometimes be revealing.
1 – True
2 – False
63. No news is good news.
1 – True
2 – False
64. You can be very helpful simply by listening without saying a word.
1 – True
2 – False
65. Written communication is always more productive than verbal communication.
1 – True
2 – False
66. A person who remains silent is less understanding than a person who asks questions.
1 – True
2 – False
67. Communication is productive only when the listener understands the message in the same way the speaker understands it.
1 – True
2 – False
68. People who do not know each other can communicate just as effectively as people who know each other.
1 – True
2 – False
69. Even when they completely disagree, people may express agreement just to end the discussion.
1 – True
2 – False
70. People often communicate without thinking about it.
1 – True
2 – False
71. The meaning of a message usually does not change when it is retold.
1 – True
2 – False
72. Good spelling is the most important thing in written communication.
1 - True
2 - False
73. The person who talks the most in a group is almost always the most productive.
1 – True
2 – False
74. The way someone shakes your hand reflects their personality.
1 – True
2 – False
75. Even a restrained gesture can say more than words.
1 – True
2 – False
76. A group with little disagreement is more effective than a group with many disagreements.
1 – True
2 – False
77. Any form of communication is important, whether it is written or spoken.
1 – True
2 – False
78. A person's reading habits may reflect their personality.
1 – True
2 – False
79. Excessive gesturing by the speaker reduces the quality of communication.
1 – True
2 – False
80. Different people may express similar feelings in different ways.
1 – True
2 – False