Conditions and Techniques of Persuasion Test - the question form
Questions: 8 · 2 minutes
1. A young worker has been with the team for a month. In a conversation with the shop supervisor, he says: “I don’t know why, but I don’t feel like a full member of the team. Everyone there is nice, but they seem to have closed themselves into a tight circle, and I feel like an outsider among them. Maybe I’m imagining it? I don’t know.”
Why don’t you do something nice for the guys?
Do you feel like the group does not accept you?
It seems like the team members don’t like something about you?
Do you think they should consider you one of them?
2. A young worker said: “It’s uncomfortable to talk about, but I don’t like that my mother decides literally everything for me. She doesn’t let me be independent at all. And she treats my father the same way.”
Do you think your father should be more firm?
Do you dislike that your mother is too strict and your father is too soft?
Are you worried that you do not admire your parents?
When you are away from home, do you feel relieved?
3. An accountant said to their manager: “I have been in this position for a long time, and I can’t recall a time when I was made to redo my report. You’re the first person to do that. There may be some inaccuracies in the report—no one is immune to them. But to redo everything!..”
Do you feel it is unfair to require you to correct your own mistakes?
I hope you reviewed the report before showing it to me?
Does it feel like you are being criticized for minor inaccuracies?
Do you feel that I am being overly nitpicky?
4. A high-performing worker who is sent to the clinic by their supervisor says, “Nothing hurts. But if you really want, I’ll go, of course.”
Maybe you are right, but we will see what the doctors say?
Are you dissatisfied with me?
Do you not want to go to the doctor?
Do you agree to go to the doctor since I am advising it?
5. A worker says to the foreman: “I don’t want to work with Petukhov. He’s lazy, thinks too much of himself, and then complains that no one helps him. I’m tired of doing his work for him.”
Do you feel that Petukhov needs to be pushed to improve?
Petukhov doesn’t want to work with you either, does he?
Do you feel that Petukhov is creating discord on the team?
Do you think it would be better for Petukhov to leave?
6. A young worker who produced defective work was called in to explain. When he entered the manager’s office, he said: “I don’t understand why you called me in. I’m not complaining about anything, and you’ve taken me away from my work. Please don’t keep me—work is at a standstill.”
Do you think you do not need any help?
Do you not believe that you can be helped?
Do you think you are going to be lectured?
Do not jump to conclusions.
7. An experienced employee who is about to retire comes to the union committee chair and says: “Excuse me, I’m feeling a bit uneasy. New equipment is being installed everywhere; the technology is excellent... But how will my work be done? I’ve thought about it... it seems my experience may still be useful.”
Do you think it is too soon for us to introduce the new equipment?
So you mean the technology will not replace a person?
Are you concerned about your pay?
So, you are not in a hurry to leave us.
8. When her boss criticized her work, his secretary—an older woman—said, “So I understand my time is up. I’m getting old, and I should make way for someone else...”
You are mistaken to think that.
Do you think I want you to leave?
Do you think this job requires someone more qualified?
Do you feel you are being picked on?