Business Communication Culture Test - the question form
Questions: 30 · 6 minutes
1. In a business setting, when speaking with one another, people in my culture are usually:
fairly patient.
very impatient.
very patient.
2. When people in my culture talk with each other, they are more often:
even-tempered in communication
talkative
quiet
3. When communicating with business partners, people from my culture most often:
are focused on their own affairs and problems;
show curiosity about the partner’s affairs;
show deference toward the partner;
4. People in my culture are accustomed to acting as follows:
Systematically plan future tasks and meetings.
Plan future tasks only in broad terms.
Align the planning of tasks and meetings with their overall life principles.
5. A person from my culture can be described as:
Enjoys being alone.
Very sociable.
A good listener; enjoys and is able to listen to others.
6. In my culture, people prefer to:
do only one thing at a time;
do several things at the same time;
deal with problems as they arise, depending on the situation;
7. In my culture, people are accustomed to working:
at fixed hours, but no longer than required.
at any time.
using a flexible work schedule.
8. People in my culture can be described as:
very punctual.
not punctual.
fairly punctual.
9. In my culture, people prefer to:
to follow schedules and timetables;
their work and meeting schedules to be unpredictable;
to adjust to their partners’ work schedules.
10. When planning a project for future work, people in my culture tend to:
break the project down into separate stages;
have different projects (even unrelated ones) overlap and run concurrently;
take a broad, overall view without dividing their work into separate projects.
11. When starting a specific task, people in my culture:
Strictly follow the planned course of action.
Change their plans depending on the situation.
Make minor adjustments depending on the situation, without fundamentally changing the plan.
12. During business negotiations, people in my culture:
adhere strictly to the facts;
adjust the facts to fit stated goals;
make statements that tend to be promises;
13. When preparing for business negotiations, people in my culture:
obtain information from statistics, reference sources, and databases.
obtain information first-hand (orally).
use both approaches.
14. In business communication, people in my culture are:
Task-oriented, focusing on getting the work done.
People-oriented, focusing on others and their problems and interests.
Focused on maintaining the partner’s respect and dignity.
15. When interacting with other people, people in my culture tend to show:
Emotional detachment.
Emotional expressiveness.
Unobtrusive caring.
16. In my culture, the head of a company or firm:
prefers from time to time to work personally within a single department;
prefers to deal with the work of all departments at the same time;
prefers to handle all company matters personally;
17. When dealing with formal matters, people in my culture:
follow established procedures and comply with the law;
use their connections and acquaintances to resolve issues quickly;
behave as impenetrable, unflappable people;
18. In my culture, people tend to:
be reluctant to accept patronage from those in higher positions.
seek patronage and protection from influential people.
protect other people’s reputation and uphold their dignity.
19. In my culture, when important tasks need to be carried out, the head of an organization or company:
assigns them to competent colleagues;
assigns them to relatives;
assigns them to trusted "insiders";
20. When ending negotiations or formal or informal meetings, people in my culture tend to:
complete their sequence of actions;
end the interpersonal interaction with the other person;
respond to the other person's actions and words;
21. During negotiations, meetings, or gatherings, people in my culture:
prefer a firmly established agenda.
link the issues being discussed to other issues, often unrelated to the original ones.
are attentive to what is happening and flexibly adjust the meeting agenda.
22. In conversation, people in my culture tend to:
Speak briefly and clearly, focusing on a specific topic.
Talk for hours, discussing many different topics.
Skillfully summarize what the other person has said.
23. In my culture, it is customary among business people to:
make notes as a reminder;
rarely and unsystematically make notes as a reminder;
write down only the most important points;
24. In my culture, when people make a mistake:
prefer not to acknowledge it formally in order to avoid losing dignity and others’ respect (do not like to lose face);
are always ready to apologize, admitting their fault;
cannot allow any loss of dignity and others’ respect.
25. When meeting with business partners, people in my culture:
value formality and strict adherence to meeting procedures;
look for the key person—the one who makes the final decisions;
prefer to conduct business with complete honesty.
26. In a disagreement, people from my culture tend to:
rely on logic and facts.
be emotional and rely on feelings.
try to avoid confrontation, arguments, and conflicts.
27. In communication with others, people in my culture typically show:
Restrained gestures and facial expressions.
Unrestrained gestures and facial expressions.
Very subtle gestures and facial expressions.
28. In conversation, people in my culture:
Rarely interrupt the other person.
Often interrupt the other person.
Never interrupt the other person.
29. People in my culture:
Keep social and professional roles separate.
Mix social and professional roles.
Integrate social and professional roles.
30. When working on a task, people in my culture:
never switch to other tasks until the first one is resolved;
are distracted by other tasks, often without finishing the first one;
respond flexibly to changes in the situation when working on specific tasks.