Privacy Policy

This Privacy Policy describes how Freudly.ai (hereinafter referred to as “we”, “our” or “the service”) collects, uses, stores and protects users’ personal data, and discloses information about your rights and how to exercise them.

We respect your right to privacy and make every effort to ensure the security and transparency of your data.

1. What data do we collect

We may collect the following categories of data:

• Identification data: name, email address, login (if you register in the system).

• Session data: IP address, device type, browser, language, date and time of visit.

• Technical information: cookies, activity log, error data.

• User input: text messages sent in chat, including possible sensitive data (when working with an AI psychologist).

• Anonymous analytical data: to improve the quality of the service (through Google Analytics and similar tools).

2. How we use data

Your data is used exclusively for:

• Providing and supporting the functionality of the service.

• Personalization of interaction with AI.

• Improving the quality of services and user experience.

• Support, feedback and responses to requests.

• Analytics and research (in aggregated and anonymized form).

• Compliance with legal obligations.

3. Transfer of data to third parties

We do not sell your personal data to third parties. However, transfer may occur in the following cases:

• Third-party services: hosting providers, analytical platforms (Google Analytics), user support tools - strictly within the necessary limits.

• By law: at the request of government agencies, if required by law.

4. Data storage

We store your personal data only for the time necessary to achieve the purposes described in this policy or in accordance with applicable laws.

5. Information protection

We use technical and organizational security measures, including encryption, access restriction and regular system audits, to protect your data from unauthorized access and leakage.

6. Your Rights

You have the right to:

• Request access to your data.

• Correct or delete your data.

• Restrict or object to data processing.

• Receive a copy of your data (right to data portability).

• Revoke consent to processing, if previously given.

To exercise your rights, please contact us at: hello@freudly.ai

7. Use of cookies

The site uses cookies to:

• Remember user settings.

• Conduct analytics.

• Improve the usability of the site.

You can disable cookies in your browser settings, however, this may limit the functionality of the service.

8. Privacy of minors

The Service is not intended for use by persons under 18 years of age. We do not knowingly collect data about minors. If you find that a child has provided us with their data, please contact us to delete it.

9. Policy updates

We may update this policy from time to time. In case of significant changes, a notice will be posted on the site. The date of the last update will be indicated at the top of the page.

10. Contacts

If you have any questions about this policy, please contact us:

E-mail: hello@freudly.ai 

Website: https://freudly.ai

Details

LLC «IT Services Development Center Dingo»
INN 5410097764
OGRN 1225400042548
Address: 630501, Novosibirsk region, Novosibirsk metro station, urban settlement Krasnoobsk workers' settlement, Krasnoobsk village, microdistrict 7, building 10, apt. 21
8 800 511-57-58, hello@freudly.ai